fb995 Privacy Policy – How Your Data Is Kept Safe

1. What Information Do We Collect?

Fb995 collects two types of information — what members provide directly, and what is collected automatically during platform use.

Information You Provide Directly:

• Name, date of birth, mobile number, and email address provided at registration.
• Copies of national ID, passport, or birth certificate submitted for identity verification (KYC).
• Mobile banking numbers or bank details provided at the time of payment.
• Messages and contact details sent to support.
• Information provided when participating in promotions or surveys.

Automatically Collected Information:

• IP address and device information (operating system, browser, model).
• Pages visited on the platform, time spent, and features used.
• Login time, location, and session data.
• Records of betting and gaming activity.
• Information collected through cookies and similar tracking technologies.

2. How Is the Collected Information Used?

Fb995 uses the data it collects strictly for the purposes listed below — never beyond them.

• Account Management: To facilitate registration, login, and account security.
• Payment Processing: To process deposits, withdrawals, and financial transactions.
• Identity Verification: KYC process for anti-money laundering compliance and other legal obligations.
• Service Improvement: User behaviour is analysed to improve platform features, games, and services.
• Contact: For important updates, payment confirmations, and support.
• Promotions: To send you relevant offers based on your preferences (with your consent).
• Security: To detect fraud, account hacking, and suspicious activity.
• Responsible Gaming: To identify signs of excessive gaming and provide assistance to members.

You can opt out of marketing emails or notifications at any time by contacting support. However, opting out of transactional messages is not possible, as these are an essential part of the service.

3. Who Do We Share Your Information With?

Fb995 does not sell member data to advertisers or data brokers. However, limited information may be shared with the following parties in order to deliver our services.

Fb995 has agreements in place with every third party requiring them to comply with fb995's privacy standards. No third party may use fb995 member data for any of their own purposes.

4. Data Protection Measures

Fb995 uses multiple layers of security to protect your data — it's not just about a password; the entire system is secured.

• SSL/TLS Encryption: All website and app communications are encrypted with 256-bit SSL.
• Password Hashing: Your password is never stored in plain text on fb995's servers — it is always hashed using the bcrypt algorithm.
• Two-Factor Authentication (2FA): An OTP is sent at login to provide an extra layer of security.
• Access Controls: Within fb995, only staff members who genuinely need access can view a specific member's information.
• Regular Security Audits: fb995's systems undergo regular penetration testing and security assessments conducted by independent third parties.
• Data Backup: Member data is backed up regularly to prevent any loss in the event of a technical issue.

5. Cookies & Tracking Technologies

The fb995 website and app use cookies. Cookies are small text files stored in your browser that help improve your experience and keep the platform running smoothly.

Fb995 uses four main types of cookies:

You can delete cookies or block new ones from your browser settings. However, disabling essential cookies may cause certain fb995 features to stop working properly.

6. Your Data Rights

As a member of fb995, you have several important rights regarding your personal data. These rights are derived from international data protection laws and fb995's own policies.

• Right to Access: You may request to view what personal information fb995 holds about you.
• Right to Rectification: You may request a correction if any of your information is inaccurate.
• Right to Erasure: After account closure, you may request deletion of your data unless retention is required by law.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Right to Portability: You can request a copy of your data in a standard, portable format.
• Right to Object: You may object to the use of your data for specific purposes.
• Marketing Opt-Out: You can opt out of promotional emails or notifications at any time.

To exercise any of these rights, email support@fb995.click. fb995 typically responds within 30 days.

7. Data Retention Period

Fb995 does not retain member data indefinitely. Each type of data has a defined retention period.

• Account Information: For the full duration your account is active, and for up to 5 years after closure as required by legal obligations.
• Financial Transaction Records: Retained for 5 years in accordance with anti-money laundering laws.
• KYC Documents: Up to 5 years as directed by regulatory authorities.
• Support Conversations: Retained for up to 3 years.
• Betting History: For the duration your account is active and for 2 years after closure.
• Log & Device Information: Up to 12 months for security purposes.

Once the retention period expires, fb995 securely deletes that data either automatically or through a scheduled cleanup process.

8. International Data Transfers

Fb995's servers may be located in multiple countries. Your data may be transferred outside Bangladesh as needed for processing purposes.

For any such transfers, fb995 ensures that adequate data protection measures are in place in the destination country or with the service provider. All international data transfers are governed by contractual safeguards.

9. Protection of Minors' Data

Fb995 is strictly an adults-only (18+) platform. fb995 does not intentionally collect any personal information from minors.

If a minor has registered an account and fb995 becomes aware of this, the account will be immediately closed and all associated data will be deleted. If you believe a minor is using fb995, parents or guardians should contact support@fb995.click.

10. Changes to the Privacy Policy

Fb995 may update this Privacy Policy from time to time. Members will be notified of significant changes in advance via their registered email or app notification. Continued use of fb995 after any changes constitutes acceptance of the updated policy.

The date of each update is shown at the top of this page under "Last Updated".

11. Privacy Contact

If you have any questions about this Privacy Policy or wish to make a request regarding your personal data, please contact fb995.

• Email: support@fb995.click (Subject: "Privacy Request")
• Live Chat: Available 24/7 on the fb995 website or app.
• Response time: Usually within 30 days; up to 60 days for complex cases.

This Privacy Policy has been prepared in Bengali, which is the official version for fb995. In the event of any discrepancy between the Bengali version and any translation, the Bengali version shall prevail.